ELITE EXPEDITIONS • EXPLORE THE PEAKS • CUSTOMIZED VOYAGES
Terms & Trip Regulations
Key Clauses
1. Payments & Timing
Booking requires a 50% deposit. Full payment is due 15 days before local tours or 30 days for Bhutan. Rates are subject to change based on government permit fees at Esses Mart Building, Daragaon, Tadong, Sikkim.
This agreement outlines the obligations shared by Travel Panda and our clients to ensure secure and honest operations during all trekking expeditions across the Himalayas.
2. Cancellation Terms
Cancellations 30+ days prior receive a full refund minus fees. Between 15-29 days, a 50% credit applies. Within 14 days, fees are non-refundable to cover logistics based at Esses Mart Building, Daragaon, Tadong, Sikkim.
3. Risk and Liability
Travel Panda acts as an intermediary for stays and travel. While quality is guaranteed, we are not liable for delays from natural disasters or strikes. Mandatory travel insurance is required for all mountainous treks organized by our team.
Privacy Policy
1. Data Collection Travel Panda collects names, emails, and billing data during bookings. We also analyze IP addresses for site optimization. For inquiries, visit Esses Mart Building, Daragaon, Tadong, Sikkim.
2. Use of Information We use your data to synchronize itineraries, provide expert local advice, and share updates. Client feedback helps us improve remote trail safety and enhance the specialized service we offer to Himalayan adventurers.
3. Security Protocols We utilize advanced encryption to protect your personal details from unauthorized access. Financial transactions are conducted through high-security gateways to ensure total safety while you book your expedition.
4. Third-Party Sharing We only provide essential data to trusted partners like hotels and transport staff for trip execution. We never sell or trade your private contact information to any outside marketing agencies or commercial advertisers.
5. Your Rights You have the right to access, update, or delete your personal data held by us. For any privacy requests, contact our office at Esses Mart Building, Daragaon, Tadong, Sikkim.
Booking & Cancellation Policy
Enrollment Process
Starting your journey involves a 25% registration deposit. The remaining total must be settled 15 days before takeoff. We accept secure bank transfers and card payments to ensure your travel investment is handled professionally.
Refund Rules
- 30+ days: 90% back. 15-29 days: 50% back. Under 14 days: No refund as resources are locked with partners near Esses Mart Building, Daragaon, Tadong, Sikkim.
Refund processing takes 7 to 10 business days after a request is verified.
Plan Modification
We offer flexibility for life's changes. Adjusting dates or paths is possible up to 21 days before departure, subject to vendor availability. Small service fees may apply for significant changes made after the initial booking is confirmed.
Important Disclaimers
Third-Party Service Limitations
Travel Panda connects travelers with regional providers like airlines and lodges. We are not responsible for delays, service failures, or financial losses caused by these independent Himalayan partner organizations.
Accountacy of Info
We strive for accuracy, but itineraries may shift due to weather or local laws. Our management at Esses Mart Building, Daragaon, Tadong, Sikkim tracks these changes to keep you safe and informed.
Medical Responsibility
Treks in Bhutan and Sikkim reach high altitudes. You must confirm your health status with a doctor. Travel Panda focuses on safety, but guests must be physically capable of completing the trek.